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Customer Services
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Thanks for your interest in the Customer Service Advisor position. Unfortunately this position has been closed but you can search our 319 open jobs by clicking here.

What you'll need to succeed...

  • Excellent customer service and rapport building skills.

  • Experience of working in a customer facing role, ideally in a contact centre environment  

  • A passion for providing an outstanding customer experience

  • Outstanding communication skills – Both written and verbal

  • Proven influencing and negotiating skills – with a commercial outlook

  • Experience of working as part of a high performing team

  • Outstanding problem solving skills – shows flexibility and adaptability for the good of our customers

  • Able to deal effectively diffuse irate customers and provide solutions to all customers in order to improve customer satisfaction levels

  • Clear, concise and engaging communication style, both verbal and written

  • Excellent time management and prioritisation skills

  • Strong attention to detail

  • Ability to work well under pressure and not compromise on quality.

  • Experience of working in a high activity, quality driven environment

  • Confident and timely decision maker when working within key processes.

  • Excellent computer skills and technology competence

  • Comfortable with empowerment, proactive approach to customer contact

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